Remote Hiring for Startups: Building Distributed Teams That Work
Remote work expands your talent pool but creates new challenges. A practical playbook for hiring, onboarding, and managing remote startup employees.
Editorial Team
Roles Insights · December 22, 2024
Remote work transformed from necessity to standard practice. For startups, this creates both opportunities—access to global talent, lower overhead—and challenges—culture building, communication, and management at a distance.
Here's how to make remote hiring work for your startup.
The Strategic Decision: How Remote?
Before hiring, clarify your remote philosophy:
### Fully Remote
No office, everyone distributed, async-first communication.
**Advantages:** - Largest possible talent pool - Lowest real estate costs - Often higher employee satisfaction
**Challenges:** - Culture building requires intentionality - Collaboration can be harder - Time zone management is complex
### Hybrid
Office exists, but remote is common and supported.
**Advantages:** - Flexibility for employees - Can optimize for local and global talent - In-person options for collaboration
**Challenges:** - Can create two-tier culture (office vs. remote) - Requires supporting both modes well - Office overhead without full utilization
### Remote-Friendly
Office-centric but accommodates remote work.
**Advantages:** - Strong in-person culture - Easier spontaneous collaboration - Simpler management
**Challenges:** - Limited talent pool - Remote employees may feel like second-class citizens - Harder to attract remote-preferring candidates
Your hiring strategy should align with your chosen model. Don't pretend to be remote-first if you actually expect people in the office.
Expanding Your Talent Pool
### Geographic Considerations
**Domestic remote:** Hiring across the US (or your home country) 10Xs your talent pool with minimal legal complexity.
**International remote:** Global hiring dramatically expands options but adds legal, tax, and management complexity.
**Time zone strategy:** How important is real-time collaboration? Some companies require time zone overlap (e.g., 4 hours with Pacific time); others operate fully async.
### Where to Find Remote Candidates
Beyond standard channels, remote-specific resources:
- **We Work Remotely, Remote.co, FlexJobs:** Job boards focused on remote positions - **Remote-first company alumni:** People who've succeeded in remote environments - **Digital nomad communities:** Experienced remote workers who've chosen this lifestyle - **Geographic arbitrage markets:** Strong talent pools in lower-cost areas
### Evaluating Remote-Readiness
Not everyone thrives remotely. Look for:
**Self-management:** Can they structure their own time, stay motivated without oversight, and deliver consistently?
**Communication skills:** Are they proactive communicators? Can they write clearly? Do they over-communicate appropriately?
**Remote experience:** Have they worked remotely before? If not, do they understand what it requires?
**Home setup:** Do they have adequate space, internet, and equipment for productive remote work?
The Remote Interview Process
### Video Interview Best Practices
- Use high-quality video conferencing (Zoom, Google Meet) - Test your setup before interviews - Have backup plans for technical difficulties - Look at the camera, not the screen, to make eye contact - Pay attention to their setup—it signals professionalism
### Evaluating Through Video
Some things are easier to evaluate remotely, some harder:
**Easier remotely:** - Written communication (give async assignments) - Self-presentation through video - Technical skills (screen sharing works well)
**Harder remotely:** - Body language and presence - Spontaneous interaction and chemistry - How they handle pressure/improvisation
Adapt your process accordingly. Use async assignments to evaluate writing. Use live video for real-time collaboration tests.
### Async Evaluation
Remote work is often async. Test async skills directly:
- Give take-home projects with flexible deadlines - Communicate some instructions via written channel and evaluate comprehension - See how they document their work and thinking
### Reference Checks for Remote Work
Specifically ask references: - How did they perform in remote settings? - How was their communication? - Did they need lots of oversight or were they self-directed? - How did they handle ambiguity and working independently?
Remote Onboarding
Onboarding sets the tone for remote success. It requires more structure than in-person.
### Pre-Start Preparation
**Before day one:** - Ship equipment with setup instructions - Set up all accounts and access - Prepare welcome materials and documentation - Assign an onboarding buddy - Schedule their first week of meetings
### First Week Structure
**Day 1:** - Welcome video call with manager - Tech setup and access verification - Team introduction call - Company overview and culture session - Clear objectives for the week
**Days 2-5:** - Shadowing calls with different team members - Initial assignments with close support - Daily check-ins with manager - Deep dive on tools and processes - Virtual coffee chats with colleagues
### Documentation
Remote onboarding requires better documentation:
- Written guides for common processes - Video recordings of training sessions - FAQ documents addressing common questions - Clear directory of who to ask for what
New hires shouldn't have to ask for information that could be documented.
### 30/60/90 Day Plans
Structure expectations clearly:
**30 days:** Learn the role, tools, and team. Complete initial assignments with support.
**60 days:** Operate independently on routine work. Begin contributing to larger projects.
**90 days:** Fully productive in the role. Demonstrating expected output and quality.
Managing Remote Teams
### Communication Infrastructure
**Synchronous channels:** Video calls for meetings, real-time collaboration, relationship building.
**Asynchronous channels:** Slack/email for updates, questions, and information sharing. Bias toward async for most communication.
**Documentation:** Notion/Confluence for persistent knowledge that doesn't belong in chat.
Clear norms about when to use which channel prevent communication chaos.
### Meeting Hygiene
Meetings are more draining remotely. Make them count:
- Every meeting has an agenda and purpose - Default to 25 or 50 minutes, not 30 or 60 - Record important meetings for async viewing - Consider whether async communication could replace the meeting
### Maintaining Culture Remotely
Culture doesn't happen by accident when you're not in the same room.
**Intentional rituals:** - Virtual team events (game nights, happy hours, lunch-and-learns) - Regular all-hands with cultural emphasis - Celebration of wins, milestones, and birthdays - Non-work communication channels (#random, #pets, etc.)
**In-person opportunities:** - Company offsites (annual or semi-annual) - Team gatherings when geography allows - Conference attendance together
**Daily connection:** - Beginning meetings with personal check-ins - Video on by default for meetings - Encouraging virtual coffee chats between team members
### Performance Management
Remote work requires clear expectations and trust:
- Define outputs, not activities - Regular 1:1s with substantive conversation - Clear metrics and goals - Prompt feedback rather than saving for reviews - Trust that work is happening unless evidence suggests otherwise
Don't surveillance your employees. Measure results, not keystrokes.
Legal Considerations
### Domestic Considerations
- Tax nexus in multiple states (you may owe taxes where employees live) - State employment law differences - Workers' compensation requirements - Unemployment insurance registration
### International Considerations
For non-US employees: - You may need a local legal entity or use an Employer of Record (EOR) - Employment law differs dramatically by country - Benefits expectations vary - Currency and payment logistics - Time zone and holiday considerations
EOR services (Deel, Remote, Oyster) simplify international hiring but add cost.
Common Remote Hiring Mistakes
### Hiring People Who Aren't Remote-Ready
Not everyone thrives remotely. Some people need office structure, social interaction, or separation between home and work. Screen for remote-readiness explicitly.
### Under-Investing in Onboarding
Remote onboarding requires more structure, not less. Skimping creates employees who never fully integrate or become productive.
### Not Adapting Management Style
Managing by walking around doesn't work remotely. Managers must be more intentional about check-ins, clarity, and communication.
### Ignoring Time Zones
"Work whenever you want" sounds flexible but can mean "always available" in practice. Be explicit about expectations and protect people's personal time.
### Letting Culture Atrophy
The casual culture-building that happens in offices—lunches, hallway conversations, after-work drinks—doesn't happen automatically. Without intentional effort, culture weakens.
Remote hiring expands what's possible for startups. With intentionality about process, communication, and culture, distributed teams can outperform co-located ones. But it requires treating remote as a different mode of working, not just working from home.