Agentic Audio Specialist - Freelance AI Trainer Project
Responsibilities
- Create and execute role-play–based evaluation scenarios that simulate realistic customer service interactions across multiple domains, including:
- Flight bookings and travel support
- Financial services
- Telecommunications and technical support
- Contribute to the development of diverse and representative datasets used to assess conversational audio agents.
- Evaluate model performance across a standardized set of qualitative and quantitative metrics.
- Ensure evaluations reflect real customer expectations for clarity, efficiency, and natural conversational flow.
Evaluation Metrics
Model performance is assessed using a combination of conversational, technical, and audio-specific criteria, including but not limited to:
- Task completion accuracy and efficiency
- Conversational naturalness (tone, flow, and coherence)
- Audio comprehension and response quality
- Instruction adherence and contextual understanding
- Basic computer programming literacy, including:
- Understanding of JSON structures
- Familiarity with functions and methods
- Ability to reason about structured data and simple logic
- Technical communication clarity when handling support-style problem-solving
Technical & Equipment Requirements
- Strong verbal communication skills in a simulated customer support context
- English proficiency including fluency across all language skills: reading, listening, writing, and speaking.
- Access to a high-quality microphone to ensure clean, reliable audio input during evaluations
- Comfort working with structured prompts, evaluation rubrics, and technical guidelines
- Device capable of running audio recording software and opening large technical documentation
We offer a pay range of $11-to- $30.65 per hour, with the exact rate determined after evaluating your experience, expertise, and geographic location. Final offer amounts may vary from the pay range listed above. As a contractor you’ll supply a secure computer and high‑speed internet; company‑sponsored benefits such as health insurance and PTO do not apply.
Employment type: Contract
Workplace type: Remote
Seniority level: Mid‑Senior Level
Check your CV against this role
Drop your CV. You get a 0-100 fit score against the actual job description, plus the read a senior engineering lead would write. Private to you.
Score this once, or every future role
Start the candidate journey and every new role on the board gets scored against you.
Five minutes. Tell us what you’re after, drop your CV once, pick how we should reach out. You get a candid read back and you only hear from us when a role actually fits.